Shipping & Returns

Shipping

We currently ship within New Zealand only.

We are working through export processes and will be able to ship worldwide soon.

Deliveries usually take 3 – 5 days within New Zealand

Free shipping on orders over NZ$ 75 and more

up to 300g = $5.80 tracked

301g to 480g = $6.80 tracked

481g to 600g = $10.00 tracked

If you have not received any items that you’ve ordered please write to nrikitchennz@gmail.com

Return & Exchange Policy

We are very proud of what we make and vouch for its quality.

We want you to love your purchase. However, if you are not satisfied with our products, please do let us know, and we will happily replace the same product or any other product from our store of the same value. We are keen to address your feedback and love to hear from you before returning any products to us.

We accept returns within 14 days from the time of purchase.

When a return is agreed upon, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

All returns and refunds are limited to a maximum value of NZ$ 100.